Online Training Certification Suitable For Hotel Receptionists
Working within the hotel and hospitality environment is both rewarding, but also can sometimes be stressful and you are required to undertake many courses and hold valid and up to date training certification.
We can help you stay compliant with your training course requirements by offering many training programmes that are suitable for hotel receptionists and hospitality workers. All our courses are conducted using video based instruction from within your own secure training area and are available with free course training videos, which can be paused or rewound as you progress through the course.
One of our most popular courses suitable for hotel receptionists is our customer service training programme, which covers many subjects including the goals of customer service, communication skills and much more and some of the course content is listed below.
You can register and start training by clicking the “Register Now” button below or if you would like any additional information follow this link to our Customer Service Training Course page.
Course Content & Registration
- Video based training
- CPD certified
- Over 70 minutes of training video
- Print your certification on completion
- Course Fee: £25 + vat
- What is customer service training?
- The goals of a great service
- Discovering & understanding needs
- Delivering maximum levels of service
- Making customers feel great from the start
- Communication skills
- Non-verbal communication
- Body Language
- Dealing with complaints
Additional Online Training Available
We have many additional online training courses available and below are some of our most popular. Click the image to be taken to the simple registration page, or you can click the course text to be taken to the course page for a full course description.
If you would like any additional information this course, or any of the additional online training courses we have available we can be contacted through our contact us page.