To help people working within the hospitality sector gain current and up to date customer service training certification we offer a CPD certified online customer service training programme.

Our course is CPD certified and is conducted using a video based learning solution and is ideal training platform for anyone working within the hospitality sector. This can include restaurants, pubs, hotels or any environment where staff are customer facing.

Our e-learning customer service training solution is conducted using video based instruction and each free training video can be paused or rewound as you progress through the course, so you can gain a better understanding of the course content and structure.

Once completed free customer service training certification is also available for you to download and print on successful completion of this course.

This online customer service training programme is an ideal learning platform for the hospitality environment and will help you gain current and up to date training certification.

You can start your training by clicking the “Register Now” button above, or for additional information please follow this link to our Online Customer Service Training Hospitality course page.

If you would like any additional information regarding any of the online training programmes that we offer please contact us through our contact us page.

We offer an online conflict resolution training programme, which is CPD certified and conducted using an interactive video based learning solution and is ideal for conflict resolution training within the workplace.

Keeping workplace conflict under control is very important, as this will lead to a better working environment for all concerned and will also help to increase workplace productivity.

This e-learning course is an ideal training solution for office staff, managers, doctors, dental & hotel receptionists, supervisors, or anyone who would like to understand how to manage conflict within their workplace.

Your training is conducted through your own secure training area and our online course is available with free conflict resolution training videos, which can be paused or rewound as you progress through the course, so that you can gain a better understanding of the course content and structure.

Once you have successfully completed your training programme you will be able to print your free conflict resolution & management training certification.

You can register for training by clicking the “Register Now” button above, which will take you to the simple registration page, or if you would like a more detailed description of the course structure please follow this link to our Workplace Conflict Management training page.

We also offer a workplace anti bullying & harassment training course, again conducted using video based instruction. For additional information follow this link to our Anti Harassment & Bullying Training page.

If you would like any additional information regarding any of the online training programmes that we offer please contact us through our contact us page.

Team building and ensuring strong customer service training skills for your staff members is vital for keeping your new and existing customers happy and essential for the success of your hospitality business, which can help to create a good working atmosphere and help to increase workplace productivity.

We offer an online customer service training programme that is CPD certified and is an ideal learning platform for hotel staff, managers, hotel receptionists, or anyone who works within the hospitality environment and would like to gain customer service certification.

Training is conducted using video based instruction and through your own secure training area and this course is available with free customer service training videos, which are easy to understand and can be paused or rewound as you progress, so that you can gain a better understanding of the course content and structure.

Once you have successfully completed our online customer service course programme you will be able to either download, or print your customer service training certification.

This customer service online training programme is an ideal training solution for hotel managers & staff, hotel receptionists, or anyone working within hospitality, as you need to ensure that your staff hold the best customer relations and have up to date customer service training to ensure the continued success of your business.

If you would like any additional information see our Customer Service Training Course page.

We have many additional online training courses available and below are some of our most popular. Click the image to be taken to the simple registration page, or you can click the course text to be taken to the course page for a full course description.

If you would like any additional information this course, or any of the additional online training courses we have available we can be contacted through our contact us page.

In a world where the customer is always right and there is a need to do more than just sell a product, it is important to have staff that are fully in tune with the needs of the company and also the customer.

We offer an online customer service course that will help you address these issues and give your staff the confidence to deal with situations should they arrive.

Our online customer service training programme is CPD certified, with 3 hours of cpd time credits. This programme is conducted using a video based learning system, with instructor led presentations.

This training programme is an ideal learning platform for hotel staff, council receptionists, doctors & dentists surgery receptionists, hr representatives, or anyone who is required to hold valid and up to date customer service certification. On successful completion of our training course you will be able to print your certification, which is valid for three years.

You can register and start training now by clicking the “Register Now” button above, or additional information regarding the course content and structure can be found on our Customer Service Training page.