CPD Certified Customer Service Training Course Online
To help people working within the hospitality sector gain current and up to date customer service training certification we offer a CPD certified online customer service training programme.
Our course is CPD certified and is conducted using a video based learning solution and is ideal training platform for anyone working within the hospitality sector. This can include restaurants, pubs, hotels or any environment where staff are customer facing.
Course Content & Registration
- CPD certified
- Over 75 minutes of programme video
- Print your certification on completion
- Course Fee: £25 + vat
- Customer service goals
- Discovering & understanding your customer needs
- Delivering maximum levels of service
- Making customers feel great from the start
- Communication skills
- Non-verbal communication
- Dealing with body language
- How to deal with complaints
Our e-learning customer service training solution is conducted using video based instruction and each free training video can be paused or rewound as you progress through the course, so you can gain a better understanding of the course content and structure.
Once completed free customer service training certification is also available for you to download and print on successful completion of this course.
This online customer service training programme is an ideal learning platform for the hospitality environment and will help you gain current and up to date training certification.
You can start your training by clicking the “Register Now” button above, or for additional information please follow this link to our Online Customer Service Training Hospitality course page.
If you would like any additional information regarding any of the online training programmes that we offer please contact us through our contact us page.