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Online Customer Service Course, CPD Certified Training

Having great customer service is essential to your business and having staff that are suitably training too deal with customers, or the general public is at the forefront of good customer relations and will help you retain your existing customer base.

CPD certified customer service online training course, ideal for hotel receptionists, doctors, dental surgeries, office staff, secretaries, receptionists, sales staff.

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  • Video based training
  • CPD certified
  • Over 70 minutes of training video
  • Print your online certification on completion
  • Course Fee: £25 + vat
Customer service online training course, cpd certified click here to register and start

Additional Information

Our online customer service course is available with CPD time credits and is an ideal training platform for hotel receptionists, sales staff, doctors & dentists reception staff, teachers, or anyone who is required to hold valid and up to date customer service certification.

Our online customer service training programme will help you keep and improve relationships with your customers and on successful completion of this training programme you will be able to print your customer service certification.

Register and start by clicking the “Register Now” button.

Learn customer service skills

Get certified now with our CPD certified customer service training programme

Course Content, Click here to view

  • What is customer service?
  • The goals of great customer service
  • Discovering & understanding customer needs
  • Delivering maximum levels of customer service
  • Making customers feel great from the start
  • Communication skills
  • Non-verbal communication
  • Body Language
  • Dealing with customer complaints

This online customer service programme is an ideal learning platform for hotel receptionists, office staff and secretaries, car sales, retail and shop outlets, doctors & dental surgery receptionists and more.

Training is conducted through your own secure training area and each section video can be paused or rewound to gain a better understanding of the course content and structure.

Our online customer service training course is an ideal training solution for dentists and doctors receptionists, hotel receptionists, tele-sales personnel, or any person who deals with the general public and is required to hold valid customer service certification.

Additional E-Learning Programmes

We offer many more online courses and some of our popular programmes are listed below. Click the image to be taken to the simple course registration page, or click the text link for additional information.

If you would like and additional information regarding any of the online training programmes that we offer, please contact us through our contact us page.